The Massachusetts Department of Revenue is reminding members of the public that the state will begin accepting electronically filed state income tax returns on Friday, February 12th, consistent with the IRS opening date for federal income tax. Massachusetts taxpayers can file both their state and federal personal income taxes through Thursday, April 15th.

As always, we encourage Massachusetts taxpayers to file their returns early and electronically in order to ensure the quickest refund processing times… During the 2019 tax year, approximately 90% of Massachusetts taxpayers filed their income taxes electronically. Electronic filing is also a responsible option given social distancing requirements and choosing direct deposit for a refund will help minimize potential paper delays. ~ DOR Commissioner Geoffrey E. Snyder


According to a press release today, the DOR is committed to providing Massachusetts taxpayers with safe and efficient filing options, as well as addressing filing questions and concerns. The Department’s website offers many taxpayer and preparer resources, including FAQs, free e-file options, and information on locating free tax help. Taxpayers who qualify for free tax preparation programs are encouraged to check directly with local VITA and TCE sites for remote working restrictions during the COVID-19 pandemic.

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DOR’s Where’s My Refund? application is available 24/7 and is the best resource to find out the status of your refund. Additionally, Massachusetts taxpayers can find more information, including forms, instructions, and tips, on DOR’s website. To avoid penalties, returns for Massachusetts taxpayers must be filed electronically or postmarked by midnight April 15th.

DOR is also monitoring the latest developments and is following the guidelines issued by both the Massachusetts Department of Public Health and the Center for Disease Control and Prevention. As a result, our counters are currently closed to the public.

Taxpayers needing assistance can contact DOR by phone (617) 887-6367 or (800) 392-6089.

*The Department of Revenue does not endorse nor recommend any particular tax preparation software

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